The Cozzia Bliss ProFlex (model CZ-335) is a dual 2D massage chair. That means a powered recliner whose rollers work at a fixed depth. One set runs along your back, and a second turns in the seat to work the glutes and hips. Merit Home Furniture lists it on Vancouver Island at $4,749 before applicable taxes, $250 under Cozzia Canada's suggested retail of $4,999.
At 29.1 inches wide, the Bliss ProFlex is the narrowest of the seven Cozzia chairs we list, going by Cozzia Canada's figures and our own listings. That suits a spot that's tight from side to side, such as a condo den or the gap beside a sofa. It fits people within Cozzia's range of about 5 ft 2 to 6 ft 3, up to 300 lb.
It's the wrong chair for a room that's short from front to back, or one where it has to sit near a wall. Cozzia wants 11 inches behind it to recline, and more floor in front than the Radiance needs. The heat stops at the lower back, and 2D rollers can't press into a knot the way 3D rollers do.
Is the Bliss ProFlex the best massage chair for small spaces?
The Bliss ProFlex is the best of our seven Cozzia chairs for a small space only when the space is narrow. Going by the clearance drawings in Cozzia's manuals, it needs about an inch less width than the Radiance and about 23 inches more length. The table sets the two side by side, since $550 is all that separates them.
| Room check | Bliss ProFlex | Radiance |
|---|---|---|
| Chair width | 29.1 in | 30 in |
| Upright length | 58.3 in | 57.1 in |
| Laid back | 68.9 in | 68.5 in |
| Gap behind | 11 in | 6 in |
| Clear in front | 31.5 in | 15 in |
| Clear each side | 8 in | 8 in |
| Floor to set aside | 45 x 101 in | 46 x 78 in |
Floor to set aside adds the manual's clearances to each chair's upright footprint, so it's a generous planning figure. Where sources differ, the table takes the larger number: Cozzia Canada gives the Radiance 66.2 inches laid back, and its manual gives 68.5.
So the choice turns on which way the room is tight. If it's the width, the Bliss ProFlex is the first of our seven I'd look at for a massage chair in a narrow room. If it's the depth from the wall to the walkway, I'd start with the Radiance. A wall-hugging chair, one that slides forward as it reclines, is the third answer. At Merit that's the Quantum, advertised at 1 inch from the wall with 2 in its manual's drawing, or the Zen Duo at 3.5 inches. Both cost more than twice as much.
Cozzia Bliss ProFlex specifications, next to the Radiance
The Cozzia Bliss ProFlex specifications come from Cozzia Canada's CZ-335 page, its manual and our Bliss ProFlex listing, read on September 23, 2026. The Radiance column uses the same kinds of pages.
| Spec | Bliss ProFlex | Radiance |
|---|---|---|
| Price at Merit | $4,749 | $4,199 |
| Cozzia Canada suggested retail | $4,999 | $4,999 |
| Rollers | Two 2D: back and seat | One 2D |
| Track | Li Flex Curve | L-track |
| Automatic programs | 12 or 13 | 5 |
| Air cells | 34, five levels | 18, three levels |
| Heat | Lower back | Lower back |
| Zero gravity | Two positions in the manual, none on Cozzia Canada's page | One button |
| Automatic leg length | Not listed | Yes |
| Controls | Wired LCD remote | Wired LCD remote |
| Child safety lock | Yes | Not listed |
| User weight limit | 300 lb | 264 lb |
| Chair weight | 172 lb | 171 lb |
| Boxes | 1, 205 lb | 1, 198 lb |
Cozzia's own figures disagree in two places. For programs, Cozzia Canada counts 19, 13 of them automatic, and the manual names 13. Cozzia's US page says 12 automatic, and our listing says 14 programs in all. For weight, Cozzia's FAQ holds every Cozzia chair to 300 lb while its CZ-335 page prints 320, so the table uses the lower one.
Does the Bliss ProFlex have heat and zero gravity?
The Bliss ProFlex has lower-back heat by all three of Cozzia's sources. Its Canadian page, its US page and the manual agree, and the manual shows a lumbar pad with its own temperature setting. Our listing leaves heat out.
Zero gravity is a preset reclined position, legs raised, reached with one button. Cozzia Canada's CZ-335 page leaves it off. The manual's position screen has two, ZGR 1 and ZGR 2, beside home, TV and lounge settings, and Cozzia's US page lists zero gravity too. Both are worth trying in a showroom before counting on them.
How the Bliss ProFlex's seat mechanism, Li Flex track and 34 air cells work
The Bliss ProFlex runs its two mechanisms at the same time, by Cozzia Canada's description. The upper one follows the curve of your back, and the lower one is what Cozzia calls a dedicated rotating seat mechanism. The manual's Try Me screen has an on and off switch for the seat rollers.
Both mechanisms are 2D, so the rollers move up, down and side to side at one depth, without pushing out of the backrest. They roll across a tight spot rather than pressing into it. Where 2D sits next to 3D, 4D and 5D is laid out in a guide of its own. Cozzia Canada names the track Li Flex Curve, and Cozzia's US page describes a flexible S-track from the neck down to the glutes. Neither gives its length.
The 34 air cells squeeze the shoulders, arms, calves and legs. The manual's diagram puts 14 in the upper body, where the lumbar heat pad also sits. The other 20 sit in the legs and feet, with the sole rollers in the footrest.
The manual names all 13 automatic programs, from Try Me, a five-minute pass over the whole body, to deep tissue settings called Spine Care and Thai. Gentle is the one it suggests for beginners. Manual mode lets you pick the technique, the area and the massage width, and five custom programs can be saved as favourites. The timer runs from 5 to 30 minutes.
Everything runs from a wired LCD remote on a 39.4-inch cord, with menus in English, French, Spanish, Chinese and Vietnamese. Two 3-watt Bluetooth speakers play only while a massage is running, and the child safety lock sits in the settings menu.
The seat mechanism is the part I'd test hardest. Where a Bliss ProFlex is set up, I'd run Try Me with it off, then again with it on. Five minutes each tells you whether the rollers under you are worth the extra over a Radiance.
What the $4,749 Bliss ProFlex gives up against the Radiance and the Quantum
Against the Radiance, the Bliss ProFlex's extra $550 buys the seat mechanism, nearly twice the air cells and a weight limit 36 lb higher. It gives up the Radiance's automatic leg length, which Cozzia Canada lists for the Radiance and not this chair, and it needs 5 more inches behind it. For someone about 5 ft 2, at the short end of Cozzia's range, the Radiance's automatic leg length is worth trying before deciding. What the Radiance does, program by program, has a review of its own.
Against the $16,549 Quantum, the Bliss ProFlex costs $11,800 less, is 2.7 inches narrower, weighs about 120 lb less and arrives in one box instead of two. Cozzia's US page calls it compact, and next to a full-size chair the trade-off is depth and warmth. The Quantum's 5D rollers reach up to 3.9 inches out of the backrest. It has 73 air cells, heat from the shoulders to the feet, and a 12.3-inch touch screen in place of a wired remote.
Two of Merit's other chairs fill the Bliss ProFlex's gaps without much more width. The Fusion Pro, at $5,549 and 29.7 inches wide, adds leg heat, one-touch zero gravity and automatic leg length on Cozzia Canada's page. It needs the same 11 inches behind it. The Zen 2, at $6,649 and 30 inches wide, has 3D rollers that reach up to 3 inches out. It needs 6 inches from the wall.
Getting a Bliss ProFlex into an Island home, and where it can live
A Bliss ProFlex ships in one box of 52.2 by 30.7 by 47.9 inches, 205 lb with the chair inside, by Cozzia's figures. That 30.7-inch side has to clear every door on the way in, and an opening narrower than the chair won't pass it even unboxed. In a condo, add the elevator: its door and depth have to take the same box. Tell us the narrowest width when you order.
Measure each door on the route fully open, between the stops, plus the turn at the top of any stairs. Measuring a doorway and a stair turn for a chair goes through it step by step. For short moves, Cozzia's manual shows the backrest tilted down 45 degrees onto the rear casters so the chair rolls.
Delivery on an order through our Duncan store costs $150 across the Island, and that price includes assembly. Some Gulf Islands are reachable as well, and the Duncan store can tell you which. When the chair is in, we call to book a weekday time between 9 and 5. The other three stores' delivery terms aren't confirmed here, so ask the one you buy from.
If the chair has to be ordered in for you, it becomes a special order held with a 24% deposit. Merit also arranges financing through Fairstone®, so a Bliss ProFlex can be paid for over time. We offer financing!*
*On approved credit. Terms and conditions apply. An annual fee will be charged to your account as set out in the Retail Credit Agreement. See our Financing page for more details about our plans.
Cozzia's manual says to keep the chair away from heaters, stoves and direct sunlight, which rules out the warm corner by a wood stove. It's rated for rooms from 0 to 40°C, so an unheated cabin or garage that dips below freezing won't do. A chair brought in from the cold should sit an hour before it runs. It also needs a grounded outlet within reach of its 70.9-inch cord, just under 6 feet.
What does a Bliss ProFlex cost to run?
A Bliss ProFlex costs about a cent a session to run. Cozzia Canada rates it at 120 watts. The manual's rated current of 1.45 amps puts its most at about 174 watts on a 120-volt outlet. Cozzia's US page lists 0.9 amps, marked to be confirmed. Between the Canadian rating and the manual's, a 30-minute session uses 0.06 to 0.087 kWh.
BC Hydro charges 11.87 cents per kWh on Tier 1 and 14.08 cents on Tier 2, so a session costs 0.7 to 1.2 cents. Once a day for a year, that comes to roughly $2.60 to $4.50. Cozzia publishes no standby draw, and its Canadian FAQ suggests a power bar, switched off when the chair isn't in use.
Bliss ProFlex warranty in Canada, and who repairs it on the Island
The Bliss ProFlex warranty in Canada is 2 years on parts and 1 year on labour, on Cozzia Canada's CZ-335 page. The manual words the same cover as one-year in-home service and two-year parts. Cozzia Canada gives the Radiance, Fusion Pro and Zen 2 the same term, the shortest of the seven, and the Quantum 3 years on both.
Cozzia ships warranty parts free, and simple fixes such as a new remote can be done at home with its instructions. A technician's visit needs Cozzia's approval first, and its Canadian warranty page offers in-home repairs in and around major metropolitan areas. The CZ-335 manual limits field service in Canada to those areas.
If a Bliss ProFlex bought from us fails under warranty, the call comes to Merit, and we order the parts and arrange the fix. Which technician would drive out to a house in Ladysmith, Duncan or Port Alberni isn't confirmed yet. SmartOne, the extended plan Merit sells through Zucora, a Canadian company, can run up to five years from purchase, with a technician sent to the house. SmartOne isn't limited to certain categories, so the Bliss ProFlex can carry a plan like any recliner or mattress we sell.
A few of Cozzia's terms are worth knowing before paying:
- the cover starts on the purchase date, with no extra time for a later delivery;
- it doesn't pass to a second owner;
- on a display chair it's prorated from the day the store first plugged it in;
- a claim needs the dated receipt and the chair's serial number.
The remote also runs a 90-second troubleshooting scan that ends in a QR code for Cozzia's support. Cozzia won't take a chair back for buyer's remorse. Our invoices say all sales are final, yet Merit encourages exchanges for up to 30 days and looks at each return on its merits. Whether massage chairs fall under it hasn't been settled yet.
Who should pass on the Bliss ProFlex, and when to ask a doctor first
The Bliss ProFlex is a poor fit for anyone above Cozzia's weight limit or outside its height range. For them, the shoulder air cells and calf wells can land in the wrong places. With no listed automatic leg length, the chair won't size its footrest to a shorter user on its own. Anyone set on a touch screen will find its wired remote plain.
Cozzia's CZ-335 manual lists conditions that call for a word with your doctor before using the chair. Among them are a pacemaker, a possible pregnancy, back problems, osteoporosis and recent surgery. Anything on that list goes to your doctor first, and a showroom trial counts as use. Cozzia's full list, with HealthLink BC's signs that mean 9-1-1, is set out in a separate guide. If it's hard to tell whether a line applies, 8-1-1, HealthLink BC's free line, can put you through to a registered nurse at any hour.
A checklist for trying a Bliss ProFlex before you buy
Trying a Bliss ProFlex in person answers what the tables can't: where the rollers and air cells land on your body. Call ahead to ask whether one is set up, since we can't promise which chairs each showroom has plugged in. Then allow half an hour, the length of the longest timer setting.
- Bring three measurements. The width of the spot, its depth from the wall to the walkway, and the clear opening of the narrowest door on the way in.
- Start gently. Run Gentle or Try Me at the lowest intensity before anything stronger, and stop if anything hurts.
- Check where it lands. Notice where the shoulder air cells sit and where your calves and heels meet the footrest.
- Try the extras. Turn on the lower-back heat, and try both zero-gravity positions if the remote shows them.
- Sit in a Radiance too, if one is there. Run a similar program in each, and let whoever shares the room have a turn.
Where the Bliss ProFlex numbers come from
- Cozzia Canada, CZ-335 Bliss Pro Flex specifications, warranty and suggested retail, checked September 2026.
- Cozzia, CZ-335 Bliss ProFlex user manual (clearance, box, rated current, programs, positions, safety and warranty terms), checked September 2026.
- Cozzia USA, Bliss ProFlex product page (programs, zero gravity, heat, rated current), checked September 2026.
- Cozzia Canada pages for the Radiance, CZ-330, Quantum, CZ-800, Fusion Pro, CZ-390, Zen 2, CZ-645 and Zen Duo, CZ-650, checked September 2026.
- Cozzia's Radiance manual, CZ-330 and Quantum manual, CZ-800 (clearance drawings, sizes, weights), checked September 2026.
- Cozzia Canada, answers on weight capacity, height and plugging in, checked September 2026.
- Cozzia Canada, warranty information, service areas and returns, checked September 2026.
- BC Hydro, tiered rate prices for residential customers, checked September 2026.
- HealthLink BC, what the 8-1-1 line offers, checked September 2026.
- HealthLink BC, neck pain and the signs that mean calling 9-1-1, checked September 2026.
- Merit's live listings for the seven Cozzia chairs, read September 23, 2026 (prices checked again October 9, 2026), and the owners' terms for delivery, financing, deposits, warranties and returns, September 2026.
Sitting in a Bliss ProFlex in Duncan or Nanaimo
To try a Bliss ProFlex, phone first and ask whether one is set up at our Duncan showroom or Nanaimo store. Duncan is at 107 Ingram Street and opens Monday to Saturday, 9 to 5. Ladysmith and Cedar are among the towns our Nanaimo store on Norwell Drive serves. Nobody will follow you around the floor, and nobody expects a decision the same day. In Duncan, ask for me if you'd like a hand with the remote.
Call the Duncan store, (250) 746-5527
How the Bliss ProFlex sits among all seven is set out in one guide, and every Cozzia chair we list shows its price. The rest of Merit's massage chair reading is gathered on one page.