Style | Substance | Savings
Family owned furniture, mattresses and appliances on Vancouver Island
Canadian-made furniture, built to order. Four showrooms, from Duncan to Campbell River.
- Family owned on Vancouver Island
- No pressure. Nobody will hover
- Best Price Guarantee: 100% of the difference back
- Four showrooms Duncan to Campbell River
What's on at Merit
All promotions
October 29 to November 18
Appliance promotions on now
Whirlpool, Maytag, KitchenAid, Amana, Bosch, LG, Samsung, Frigidaire and Electrolux have promotional prices on hundreds of the appliances we carry, through November 18. Each listing shows the price you pay.
Appliances are at our Campbell River and Port Alberni stores
Promotions vary by store. Please call or visit your local Merit store to confirm it's participating.
Our Duncan Showroom
Our Best-Selling Sofas Are Canadian-Made & Custom-Ordered!
Why settle for what's in stock when you can have a sofa made just for you?
At Duncan, we believe your furniture should fit your home, your style, and the way you live. That's why our best-selling sofas are Canadian-made and custom-ordered. We are experts in helping you customize.
- Choose your fabric: Find the colour, texture, and look you love.
- Make it yours: Select from available styles, sizes, and configurations.
- Canadian-made quality: Enjoy quality craftsmanship from Canadian manufacturers.
- Made to order: Your sofa is made for you, not simply pulled from a warehouse.
Don't just buy a sofa. Create one you'll love for years.
Island Living Collection, exclusive to Merit Furniture Duncan
Promotions vary by store. Please call or visit your local Merit store to confirm it's participating.
Shop by room
Rooms and furniture across the Island
Also on the site: massage chairs, cabinet beds and appliances.
Not sure it will fit? Check your doorway and hallway before you buy.
Stroll the store. Nobody will hover.
No pressure is a policy here, and our Google reviews say we keep it. Look as long as you like. Browse at your own pace, explore your options, take fabric samples home, measure your spaces, and see what works best in your home before making a decision. We understand that our furniture will be part of your home for years to come, and buying furniture takes time.
Plan your visitDelivery
We deliver to your room of choice, set everything up, and remove the packaging. For local delivery details, visit our Duncan, Nanaimo, Campbell River or Port Alberni store page.
Take the fabric home
Swatches, cushions, measurements. A sofa is a ten-plus-year decision, so come back sure.
The old piece leaves with us
When the new one arrives we can usually carry the old one out. Details are on each store page.
Made in Canada, on purpose
Jeet Sandhu, who runs the Merit stores, supports Canadian craftsmanship with trusted furniture and mattress brands like Decor-Rest and Restonic.
Visit us
Four showrooms on Vancouver Island
From the Cowichan Valley to the North Island, come and sit in a few. Each store carries its own range, so call ahead or check the store page to see what is on the floor.
-
Duncan
107 Ingram St, Duncan, BC
Mon-Sat 9:00-17:00, Sun closed
-
Port Alberni
2935 Third Ave, Port Alberni, BC
Mon-Sat 9:30-17:30, Sun closed
-
Campbell River
1300 A Homewood Rd, Campbell River, BC
Mon-Sat 10:00-17:00, Sun closed
-
Nanaimo
3230 Norwell Dr, Nanaimo, BC
Mon-Sat 10:00-17:00, Sun closed
Family run
More than a furniture store
Merit is a locally owned, family-run group of furniture stores. Sandy Sandhu bought the first Merit store, in Nanaimo, in 1984, and the Campbell River, Port Alberni and Duncan stores grew out of it. His eldest son, Jeet Sandhu, runs the stores today. As Jeet puts it, “Islanders are loyal to island businesses,” and each store works to earn that: a commitment to Canadian brands, big showrooms where you can see, touch and feel before you choose, and furniture that will sit at the centre of your family’s gatherings for years. The third generation is active in the stores now too, including Rubeena in Duncan and Sameena in Nanaimo.
Many of our customers are long-time community members and seniors who come back because thoughtful guidance and honest advice never go out of style. If that sounds like the kind of store you would rather buy from, come stroll ours.
Read before you buy furniture anywhere
The six ways furniture shopping goes wrong, and how we run instead
We read hundreds of reviews of furniture stores in our region. The same complaints come up again and again. Here is, plainly, how Merit handles each one.
"Delivery took forever"
We give you a real timeline, and we will not promise next-day just to win the sale. When we have room in the schedule, we often deliver sooner than you expect. Honest beats optimistic.
"The staff were rude" or "pushy"
We have a strict no-pressure policy and we train our salespeople to work with customers. Gentle, values-based service is the whole approach. Stroll, sit, ask, leave, come back. All fine.
"The delivery crew damaged my home"
Delivery is done by our own crew, caring, friendly and very professional, and assembly is part of the job. The people who deliver answer to the same family that sold it to you.
"Nobody honoured the warranty"
At Merit you deal with real people who help you through warranty claims. We even have our own furniture repair person on the team. If something goes wrong, you come to us, and we help sort it out.
"The pricing was unclear"
The prices online are honest estimates: there is often a sale on, and a two-minute call gets you today's real number before you commit to anything.
"It fell apart in two years"
Jeet Sandhu, the second generation of the family behind Merit, runs the stores today and stocks what lasts, with a firm commitment to Canadian-made lines like Decor-Rest and Restonic. If a piece will not go the distance, it does not go on our floor.
Anything else on your mind before you buy? Call your nearest store and ask. Asking is free.
From Google reviews of our stores
What customers say, in their own words
“Ample selection and quality furniture, no-pressure sales, patient staff.”
“I didn’t feel pressured to buy anything. They didn’t hound me.”
“Friendly service without the feeling of pressure that you find in other furniture stores.”
On delivery day“The delivery went smoothly. Both Jordan and Curtis were delightful when they brought the sofa and chair to my home! They were very careful and respectful.”Google review, Duncan store
On knowing what lasts“He educated me on the different foam densities and fabric treatments, and pointed out different furniture design, functional features.”Google review, Duncan store
On price and choice“We are so privileged to be able to access quality, value and choice on Vancouver Island and so close to home!”Google review, Duncan store
We did not coach a word of that. It is simply how the stores run.
Quick answers
The questions we hear most
What does delivery cost?
For delivery details, please see the individual store pages: Duncan, Nanaimo, Campbell River and Port Alberni.
How fast can you deliver?
We will give you a real date rather than a hopeful one. When the schedule has room, we often deliver sooner than expected, sometimes next day, but we would rather surprise you than disappoint you.
Do you set the furniture up?
For delivery details, please see the individual store pages: Duncan, Nanaimo, Campbell River and Port Alberni.
Can you take my old furniture away?
For delivery details, please see the individual store pages: Duncan, Nanaimo, Campbell River and Port Alberni.
Why do Island Living and Decor-Rest pieces say “Explore Fabrics & Options In Store”?
Because they are made to order, and the fabric, cushions and options you choose set the price. Come and see the swatches at the store, or give us a call, and we will give you today’s real number. Other pieces without an online price say “Call for Best Price”: there is often a sale on, and a short call gets you that number.
Can I get a sofa in a different fabric?
Often, yes. Several of our lines, including Decor-Rest, and Island Living at our Duncan store, are made to order in Canada in the fabric you choose. Take swatches home first; we would rather you be sure.