Privacy Policy

This Privacy Policy explains how Merit Home Furniture collects, uses and protects the personal information of people who visit our website or shop with us. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

When you contact us, place an order or sign up for our emails, we may collect your name, address, phone number, email address and order details. When you browse the site, our systems and service providers may collect standard technical information such as your device type, browser and pages viewed.

How we use it

We use your information to answer your questions, prepare quotes, process and deliver orders, arrange service, and, if you have asked us to, send you occasional emails. We do not sell your personal information.

Who we share it with

We share information only with the service providers we need to run the business, such as our payment processor, delivery partners and email platform, and only to the extent they need it. We may also disclose information where the law requires it.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to stop sending marketing emails at any time. To make a request, contact us using the details below.

Contact

Merit Home Furniture, 107 Ingram Street, Duncan, BC V9L 1N8. Phone (250) 746-5527. Email admin@meritduncan.ca.

This page is a general policy and may be updated. For questions about a specific order, please call the store.